Refund policy
Return and Refund policy
This policy is applied for united stats, Saudi Arabia, united Arab emirates, Kuwait, Bahrain, Qatar, France, Germany, Australia, new Zeeland, Oman, United Kingdome.
We have a 7 days return policy, which means you have 7 days after receiving your item to request a return, return approval is a must and we only return in the following cases,
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
you will need to contact a courier at your country, pay for delivery to UAE at your own cost.
To start a return, you can contact self-serve returns through our portal,
Please note that in order to returns will need to send the item to UAE ( DUBAI ) at your own cost.
Items sent back to us without first requesting a return will not be accepted.
Customs/ Tax/ Import Duty/ Delivery Charges and any Governmental charges will no be refund,
Shipping and handling charges are not refundable,
- Returns accepted for 7 days
- Customer provides return shipping
- Customs/ Tax/ Delivery Charges and any Governmental charges will not be refund
- refund will be as a store credit only.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants, underwear, Dresses), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
Exchanges is not accepted as our items are shipped per customer requirement, if item is damaged, The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Order Cancelation
You can cancel your order within 3 days and you will get full refund, once item is prepared and dispatched on the 4th day you will be subjected to return policy.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can always contact us for any return question at sales@littlebedouin.com.